The changing role of the IT Leader

IT leaders faced a number of challenges during the COVID-19 pandemic. They were responsible for getting employees working from home, many for the first time, with the tools, data, and support they needed to stay productive. Many achieved this at short notice and on tight budgets. Looking to the future, it's time to reset strategy and rebuild organizational resilience for the post‑pandemic age.

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A commissioned study conducted by Forrester Consulting on behalf of Elastic

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Recognizing that adaptability is the key to building resilience in times of disruption, IT leaders are taking actions to build an adaptive enterprise in a post-COVID world.

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"We need to personalize employee experience. Everyone has gone through a different experience after COVID and there is temptation to generalize, but the reality is everybody's needs are slightly different. You also need to design the job with the employee you want in mind."

CIO in the Public Sector, United Kingdom

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