Ecommerce Search

Build a search experience that turns browsers into buyers

Don't settle for inflexible "black box" solutions that can't scale. Build with the platform that has the capabilities you need to deliver the right product to potential buyers, fast.

Deliver accurate results using the industry's most advanced hybrid search of keyword, vector, and reranking technologies.

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Customize search experiences with the most capable search platform, enabling you to match your unique catalog to customer needs.

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Handle any scale across millions of SKUs and customers with infrastructure that adapts to changing demands.

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PERSONALIZED JOURNEY

Search relevance that delivers what customers want

Whether you're helping them search, browse, or chat, deliver results that are highly relevant and personal to customers. Elastic empowers you to build a highly adaptive experience layer to personalize experiences for your customers.

DATA THAT DELIVERS

Turn insights into action

Every time a customer searches on your site, they give you valuable information about what they're looking for. With Elastic's analytics, visualization tools, query rules, and synonyms APIs, you can analyze user behavior to improve your product mix, optimize search relevancy, and boost sales.

INDEX FOR SUCCESS

Flexible, fast indexing and retrieval

Take advantage of time-saving tools to index your data to reflect real-time product availability. Use open crawler and flexible APIs to present your complete inventory to customers and help analyze trends that enable easier purchasing decisions.

FLEXIBLE IMPLEMENTATION

Fully customizable

Get started quickly with Search UI, a framework with prebuilt components including filtering, faceting, autosuggest, and category pages. Integrate machine learning-powered personalization and semantic search. Use native integrations to quickly connect all your data, including Elasticsearch data, regardless of your product catalog's size or format.

PERFORMANT AS YOU GROW

Scale for peak traffic

Rest easy during seasonal shopping spikes with Elastic’s modern, scalable infrastructure. Keep availability high and exceed performance goals with cluster and geographic redundancy and autoscaling. Use your preferred cloud provider (and keep data close with 50+ cloud regions and counting), go serverless, or host it yourself. With resource-based pricing, you only pay for what you use.

Generative AI

Build secure next-gen experiences

Integrate Elastic with generative AI to build innovative ecommerce experiences. Use your proprietary data to personalize answers and recommendations that precisely address customer and product details, while maintaining document-level security and keeping costs low.

Elasticsearch — the most widely deployed vector database

Copy to try locally in two minutes

curl -fsSL https://elastic.co/start-local | sh
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OMNICHANNEL BY DESIGN

Search that fuels sales

No matter what application you’re building search for, Elastic has the solution to upgrade your experience so buyers can find what they’re looking for in seconds.

  • Online store

  • Mobile app

  • Store / branch finder

  • Marketplace

  • Generative AI

TOTAL ECONOMIC IMPACT™

Proven customer results ...

Organizations using Elasticsearch have seen a 293% ROI and more than 25% less expensive total cost of ownership (TCO), according to Forrester Research.

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INDUSTRY CREDIBILITY

Used by leading ecommerce merchants

Choose Elastic to run mission-critical workloads because it delivers the highest ROI, the most performant search with advanced technical capabilities, and a reliable partnership with the Elastic team.

  • Customer spotlight

    See how H-E-B uses Elasticsearch to power several applications for Central Market across its omnichannel experience to provide a faster, more relevant search experience for customers.

  • Customer spotlight

    Learn how GM implemented groundbreaking inventory management to deliver faster response times for heavy search volumes and empower customers to start the purchase process with linked brand and dealer sites.

  • Customer Spotlight

    Learn how HSE increased its website CTR by 4%, raising customer satisfaction and reducing maintenance time.

VERSATILE? VERY.

Any search use case on a single platform

With Elastic, you get a slew of tools that help you build any ecommerce search solution you can think of. Whether it's website search, customer support, or a unique use case with highly custom specifications, Elastic has the tools to help you create it.

  • Standalone and embeddable search apps

    Build custom search applications with real-time reporting for mobile apps, geolocation services, databases, and data lakes.

  • Customer support and knowledge bases

    Set up your customers for success with robust search that helps them find fast answers to their issues.

  • Connectors help you create unified search for all of your teams' productivity tools.

  • Websites

    Create search experiences that engage site visitors and help them track down whatever they're looking for.