Ethics, compliance, and data security

We're committed to the highest ethical standards and are dedicated to complying with all applicable laws and safeguarding all data entrusted to us.

Ethics and compliance

Each one of us at Elastic shares a commitment to integrity in all that we do. Winning and maintaining the trust of our global user community, customers, partners, and shareholders is important to us — and we achieve that by consistently demonstrating honesty, professionalism and empathy every day. Regardless of position, tenure, or geographic location, all Elasticians embrace the culture that always requires acting in accordance with the highest ethical standards, and complying with all applicable laws and regulations. Please see our policies and other documents available below for a more detailed picture of our approach to ethics and compliance.

Code of business conduct and ethics

Vendor code of conduct

Security and privacy

All Elastic products are built with security in mind and include features engineered to keep our customers' information safe. Learn more about how Elastic products both meet and help ensure compliance with data protection laws and regulations.

View the security and privacy page

Reporting ethical and compliance concerns

We expect all Elastic employees to report potential ethical, legal, or regulatory violations. We take all reports of misconduct seriously and will never retaliate against anyone who reports ethical or compliance issues in good faith. If you have observed potential violations or would like to ask questions, present ideas, or raise concerns pertaining to ethics or compliance at Elastic, please take one of the following steps:

  • Discuss the situation with your manager
  • If your manager is involved in the situation or you are uncomfortable speaking with your manager, send an email to ethics@elastic.co or contact the Chief Ethics & Compliance Officer, General Counsel, Chief Financial Officer, or Senior Vice President of Human Resources
  • If the actual or suspected misconduct or irregularity pertains to the functioning of an executive board member of Elastic, report concerns directly to the Lead Independent Director of Elastic at the address of the Company's registered office at Keizersgracht 281, 1016 ED Amsterdam, the Netherlands

Anyone may report ethical, legal, or regulatory concerns via the Ethics and Compliance Hotline by phone or via the web-reporting tool available below. You may choose to identify yourself or remain anonymous. We will respect your choice and protect your confidentiality. Choosing to provide your name and contact information will help us conduct a more effective investigation, because we will know how to reach out to you if we have questions.

Concerns relating to Elastic's financial reporting, accounting, or auditing will be referred to the Audit Committee and the General Counsel (or persons appointed by them, as appropriate). You may also contact our Audit Committee by sending an email to internalaudit@elastic.co or writing to Internal Audit, Elastic N.V., 800 West El Camino Real, Suite 350, Mountain View, California 94040.