Financial services

Generative AI for financial services

Generative AI presents an opportunity for financial services institutions to drive AI-powered customer and employee experiences. Explore how financial services organizations can leverage generative AI and how to get started.

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Elastic helps financial services customers quantify outcomes, such as a 63% increase in system availability with Elastic Observability.

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Learn how banking and payment providers are turning their data into a competitive advantage with Elastic.

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Capital markets firms are connecting IT and business insights to improve uptime, maximize performance, and prevent catastrophic attacks.

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Unlock insight and accelerate growth

Cash in on your wealth of data

Across every financial vertical, organizations use Elastic to attract and engage customers, deliver complete visibility for developer and operations teams, and create secure and trustworthy solutions at scale.
  • Banking and payments

    Improve retail and institutional banking experiences, track every payment, proactively detect fraud, optimize application performance, and comply with PCI DSS.

  • Capital markets

    React at market speed. Ensure the performance of high frequency and low latency trading, and capture data across systems to assess risk.

  • Insurance

    Innovate underwriting with capabilities that improve data management. A global multi-line insurance provider realized a 170% ROI after deploying Elastic Cloud and Elasticsearch.

  • Fintech

    Scale your offering with confidence, leaning on tools that empower your team to deliver innovative and secure solutions. See how Thought Machine secures its enterprise and core banking platform products with Elastic.

Modernize and deliver data in real time

Data is everywhere within financial institutions — streaming from trades, payments, transactions, ATMs, branches, APIs, devices, and more. All that data can become a strategic asset if managed with intent. That’s why providers leverage Elastic to tackle their most critical business objectives.


"Within a year we were compliant with both ISO 27001 as well as other standards such as SOC 2 Type 1. Elastic played a huge role in this achievement."

Matt WilkinsCIO, Thought Machine

Meet your customers' digital demands

Today's retail and institutional clients have high expectations. Deliver a personalized and seamless experience while enhancing security.

  • Elevate the customer experience

    Boost customer loyalty by delivering data-driven applications that meet customers where they are.

  • Execute faster and outmaneuver competition

    Eliminate data silos and connect teams to the data they need to deliver next generation applications, fast.

  • Deliver trustworthy and secure experiences

    Deliver real-time security and fraud detection to prevent disruptive events at scale. Get ahead of ongoing cyber risks.

  • Strengthen your compliance posture

    Rapidly comply with new and ongoing regulatory requirements. Activate complete transaction tracing to improve regulatory compliance.

Generative AI financial services use cases

The power of generative AI for financial services

Generative AI has the ability to transform the financial services industry. Watch this video series to learn about generative AI financial services use cases, the value this new technology can bring to customers and employees, and key considerations for getting started. Keep watching to see an example generative AI demo for financial services customers.

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Customer case studies

Elastic's unified platform for Financial Services enables customers to improve customer experiences, prevent fraud, and more.

  • Customer spotlight

    Radically improving customer search for bank teams. Achieved $2.5M in cost savings while reducing mainframe read time by 80%.

  • Customer spotlight

    Preventing $35M in fraud in less than 18 months. Decreased mean time to knowledge by more than 99%.

  • Customer spotlight

    Fueling digital transformation. Integrating data analytics into the core of their operations.

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    Offloading 23 million transactions from the mainframe. Achieved €80M in savings.

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