Manage Licenses

The use of Elastic Cloud Enterprise requires a valid license, which you can obtain from Elastic and add to your installation. These steps are not required initially to use trial versions of Elastic Cloud Enterprise for the duration of the trial. The Elastic Cloud Enterprise trial period is 30 days.

Full Elastic Cloud Enterprise licenses that you obtain from Elastic enable the same products, features, and support that are available to Platinum subscriptions on Elastic Cloud.

Check Your License Expiry

To check your current license expiry date:

  1. Log into the Cloud UI.
  2. Go to the Platform page and select an Elastic Cloud Enterprise installation.
  3. Click the Admin tab and check the Expires row:

    Elastic Cloud Enterpriselicense details

    In this example, the license expires in 29 days.

Request a Trial Extension

To request a trial license extension from Elastic:

  1. Send an email to cloud-pioneer@elastic.co requesting a license extension.

    Someone from Elastic will be in touch to respond to your trial extension request.

Download a License

To download a license from Elastic:

  1. Locate the email sent to you from Elastic that includes the link to the license.
  2. Click the link, accept the licensing agreement, and click Send.
  3. Download the Elastic Cloud Enterprise license.

Add a License

To add a license to your Elastic Cloud Enterprise installation:

  1. Log into the Cloud UI.
  2. Go to the Platform page and select an Elastic Cloud Enterprise installation.
  3. Click the Admin tab.
  4. In the Update license section, click Chose File and select the license file that you downloaded. License files are in the JSON format.
  5. Click Add license.

    If the operation is successful, the license is added.

Delete a License

To delete an existing license for your Elastic Cloud Enterprise installation:

  1. Log into the Cloud UI.
  2. Go to the Platform page and select an Elastic Cloud Enterprise installation.
  3. Click the Admin tab.
  4. In the License section, click Delete license and confirm the action.