Access logs and metrics

To access logs and metrics for your deployment:

  1. Log into the Cloud UI.
  2. From the Deployments page, select your deployment.

    Narrow the list by name, ID, or choose from several other filters. To further define the list, use a combination of filters.

  3. On the Elasticsearch page, the following logs and metrics are available:

    Elasticsearch logs
    Detailed logs related to cluster state
    Elasticsearch metrics
    Detailed metrics for CPU and memory usage, running processes, networking and file system performance, and more
    Proxy logs
    Search and indexing requests that proxies have sent to the Elasticsearch cluster

    If a Kibana instance exists for the deployment, the following Kibana logs and metrics are also available from the Kibana page:

    Kibana logs
    Detailed logs related to instance state
    Kibana metrics
    Detailed metrics for CPU and memory usage, running processes, networking and file system performance, and more
    Proxy logs
    Requests that proxies have sent to the Kibana instance

If you have a license from 2018 or earlier, you might receive a warning that your cluster license is about to expire. Don’t panic, it isn’t really. Elastic Cloud Enterprise manages the cluster licenses so that you don’t have to. In rare cases, such as when a cluster is overloaded, it can take longer for Elastic Cloud Enterprise to reapply the cluster license. If you have a license from 2019 and later, you’ll receive a warning only when your full platform license is about to expire, which you’ll need to renew.

  1. Click one of the links and log in with the elastic user. If you do not know the password, you can reset it first

    The password you specify must be for the elastic user on the logging-and-metrics cluster, where the logging and metrics indices are collected. If you need to reset the password for the user, make sure you reset for the logging-and-metrics cluster.

    After you click one of the links, Kibana opens and shows you a view of the monitoring metrics for the logs or metrics that you selected.

If you are looking for information to share with Elastic support, go to the Operations page for the deployment and download the diagnostic bundle and logs to attach to your ticket.