Author

Articles by Nikki Jones

Manager, Customer Success Marketing & Enablement, Elastic

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36% of CISOs see the shortage of skilled workers as their key cybersecurity challenge

According to Cybersecurity Ventures, it's estimated that 3.5 million security analyst positions are unfilled. It’s no surprise, then, that more than a third of CISOs see the skills shortage as their primary challenge, according to a ThoughtLab study.

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Helping Elastic Customers Succeed | How Elastic partners with organizations to maximise their investments

Realizing business objectives and successful outcomes with our customers is at the core of what we do. In this series, learn some of the many ways Elastic Technical Account Managers partner with organizations to accomplish these goals.

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Helping Elastic Customers Succeed | Elastic TAMs partner with organizations to maximize their investments

Realizing business objectives and successful outcomes with our customers is at the core of what we do. In this series, learn some of the many ways Elastic Technical Account Managers partner with organizations to accomplish these goals.

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Elastic Training has certified Analysts and Engineers across more than 81 countries, and set out to certify many more as a result of industry leading live training sessions held at this year's ElasticOn Global event.

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Elastic customers’ success is my passion

Asjad Athick, Elastic Technical Account Manager (TAM) and Nikki Jones, Manager, Customer Success Marketing & Enablement explore how the strategic work Asjad performs as a TAM, drives customers to realize their business outcomes.