Manage Elastic Cloud with ease

Elastic Cloud is the simplest way to start and scale Search, Observability, and Security.

Introduction to Elastic Cloud

Elastic Cloud offers the flexibility to choose between hosted and serverless options.

  • Elastic Cloud Hosted

    For greater control, Elastic Cloud Hosted lets you control Elastic Stack version upgrades, customize deployment configurations, manage sizing and snapshots, and handle other operational aspects. This gives you the flexibility to tailor deployments to your specific needs while maintaining operational responsibility.

  • Elastic Cloud Serverless

    Elastic Cloud Serverless is a fully managed service providing the easiest way to start and scale. With Serverless, Elastic handles all the behind-the-scenes operations like version upgrades, sharding, and scaling. This allows you to be free from operational responsibility — just bring your own data and get started with any of Elastic’s solutions.

Our shared responsibility

Let's explore the key responsibilities of Elastic and you for both Elastic Cloud Hosted and Elastic Cloud Serverless.

  • Customer's responsibilities

  • Elastic's responsibilities

Overview
Hosted
Serverless

Data

  • Ingestion
  • Classification
  • Hygiene

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Customer's responsibilities

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Customer's responsibilities

Security

  • Access controls and auditing
  • Direct Connect / Express
  • IP filters and PrivateLink

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Customer's responsibilities

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Customer's responsibilities

Operations

  • Monitoring and alerting for clusters, indices, and shard health
  • Remediating cluster issues
  • Backup restoration
  • Plugin configuration
  • Deployment sizing

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Customer's responsibilities

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Elastic's responsibilities

Orchestration

  • Container configuration and management
  • User specified Elastic Stack configurations
  • User specified deployment size and capacity
  • Periodic data backups

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Elastic's responsibilities

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Elastic's responsibilities

Platform and networking

  • Install, harden, and configure Elastic software components
  • Component-to-component connectivity and isolation
  • Encryption at rest and in transit

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Elastic's responsibilities

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Elastic's responsibilities

Infrastructure

  • Provisioning cloud resources (e.g., VMs, volumes, networks) on Elastic Cloud regions and availability zones
  • Applying OS updates and security patches
  • Ensuring capacity and instance availability

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

Overview

Data

  • Ingestion
  • Classification
  • Hygiene

Security

  • Access controls and auditing
  • Direct Connect / Express
  • IP filters and PrivateLink

Operations

  • Monitoring and alerting for clusters, indices, and shard health
  • Remediating cluster issues
  • Backup restoration
  • Plugin configuration
  • Deployment sizing

Orchestration

  • Container configuration and management
  • User specified Elastic Stack configurations
  • User specified deployment size and capacity
  • Periodic data backups

Platform and networking

  • Install, harden, and configure Elastic software components
  • Component-to-component connectivity and isolation
  • Encryption at rest and in transit

Infrastructure

  • Provisioning cloud resources (e.g., VMs, volumes, networks) on Elastic Cloud regions and availability zones
  • Applying OS updates and security patches
  • Ensuring capacity and instance availability
Hosted
Serverless

icon-blue-square-round.png

Customer's responsibilities

icon-blue-square-round.png

Customer's responsibilities

icon-blue-square-round.png

Customer's responsibilities

icon-blue-square-round.png

Customer's responsibilities

icon-blue-square-round.png

Customer's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

icon-teal-square-round.png

Elastic's responsibilities

Customer responsibilities (examples)

Elastic responsibilities (examples)

Operations (Elastic Cloud Serverless only)

Get the official Elasticsearch from the creators

With Elastic Cloud, you get the complete managed Elasticsearch experience with exclusive features, simplified operations, and the peace of mind of a service that's monitored around the clock.

  • Free trial

    Ready to get started? Sign up for a free 14-day trial.

  • Documentation

    If you are already a customer and you are considering moving to the managed service, you can visit the migration section of our documentation to learn more.