Articles by Dan Tynan

Dan Tynan is a freelance technology journalist and formerly editor-in-chief of Yahoo Tech.


How moving to the cloud leads to a better customer experience

Want to increase loyalty and retention? Move your customer data to the cloud.


How personalization pays off for online retailers

Connecting data back to customers is key to reaping rewards.


How ML-driven search is helping ecommerce sites boost customer loyalty

Search abandonment costs $333 billion a year, but retailers are (machine) learning how to keep customers happy


Four ways to get the most out of cloud data storage

Storing enterprise data in the cloud can reduce costs and boost productivity—especially if you follow these guidelines


Hard-to-find data is a key threat to digital transformation

CIOs can finally claim victory in information hide-and-seek with help of AI-powered search technology