Author

Articles by Dan Tynan

Dan Tynan is a freelance technology journalist and formerly editor-in-chief of Yahoo Tech.

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How moving to the cloud leads to a better customer experience

Want to increase loyalty and retention? Move your customer data to the cloud.

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How personalization pays off for online retailers

Connecting data back to customers is key to reaping rewards.

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How ML-driven search is helping ecommerce sites boost customer loyalty

Search abandonment costs $333 billion a year, but retailers are (machine) learning how to keep customers happy

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Four ways to get the most out of cloud data storage

Storing enterprise data in the cloud can reduce costs and boost productivity—especially if you follow these guidelines

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Hard-to-find data is a key threat to digital transformation

CIOs can finally claim victory in information hide-and-seek with help of AI-powered search technology