Articles by Ben Osborne

Site Reliability Engineer Team Lead, Elastic

Ben Osborne is a SRE for Elastic Cloud. Running SaaS products in a variety of cloud and on-prem platforms for many years, he enjoys the unique challenges that come with delivering a world-class SaaS product.


Elastic Cloud Incident Report: February 4, 2019

On Monday, February 4, 2019, some Elastic Cloud customers experienced degraded access to their clusters. We explain the incident and the actions we've taken.