Forrester Study: The Total Economic Impact™ of Elasticsearch

How is Elasticsearch delivering business value to customers? According to a recently commissioned study conducted by Forrester Consulting, revenue improvement, cost reduction, and improved productivity are just a few benefits.

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Key customer results by year three

Struggling with slow, inconsistent user experiences, inability to scale, or exponentially growing solution costs? Learn how Elasticsearch customers were able to turn these challenges into business value.

  • 293% ROI

    Return on investment for organizations using Elasticsearch

  • $16M PVB

    Present value of benefits (PVB)

  • 6 months

    Payback period

  • 5% revenue improvement

    By strengthening existing search solutions and expanding into new use cases, customers see a boost in revenue due to increased customer satisfaction from relevant, search experiences.

  • 25% reduction in total cost of ownership

    Whether it's licensing, storage, internal labor, or external services, Elasticsearch can help organizations reduce the cost of their current solution.

  • 24 hours saved per year, per employee

    With Elasticsearch, not only were employees more productive from faster access to information, developers were able to build and maintain solutions with less effort.

Elasticsearch in action

Explore how organizations, apart from those in the Forrester Study, are developing mission-critical search experiences to boost customer satisfaction and operational efficiency.

  • This French ecommerce marketplace leverages Elasticsearch to provide a better shopping experience, enabling the company to double its revenue in the space of a year with improved search accuracy.

  • Its pioneering search engine transforms academic research using Elastic for AI-powered search, benefitting end users with greater search accuracy and generative AI features.

  • Cisco's state-of-the-art enterprise search platform supports internal- and external-facing search applications, increasing support engineering productivity leading to higher customer satisfaction.

We have quadrupled the revenue of our data analytics solution due to [Elasticsearch], with associated costs growing slightly over two times.

Director of data analytics and engineering R&D, Network products

Additional resources

  • Forrester spotlight: Developer productivity & satisfaction

    Dive deeper into developer benefits, such as reduction in developer costs, improved productivity, increased employee satisfaction, and more.

  • Webinar: Profitability, growth, and developer satisfaction

    Hear directly from our guest speaker, Forrester Principal Consultant Eric Hall, about the study’s findings and methodology.

Estimate the business value of Elasticsearch for your organization

Try out this Forrester-certified Elasticsearch value calculator, which applies the Total Economic Impact™ of Elasticsearch framework, to estimate the financial value Elasticsearch can bring to your specific business environment.


Forrester Certified. All figures calculated are based on metrics collected from interviews with five Elastic customers as part of a Forrester consulting study, "The Total Economic Impact™ Of Elasticsearch, June 2023," commissioned by Elastic. The estimate provided is intended to present a framework to evaluate the potential financial impact of Elasticsearch on their organizations.

Note: The data and results presented in this tool are provided for informational purposes only and should not be used as the basis for making any business decisions. The information may be incomplete or inaccurate and the specified solution(s) may not be able to deliver all of the benefits discussed herein to the extent required for your organization. Elastic makes no warranties — express, implied, or otherwise — as to the information generated by this value calculator tool or any organization’s achievement of the potential benefits estimated by using Elastic solutions. The information contained herein may not be used and may not be disclosed to any other party without Elastic’s prior written consent.