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Miles & More is one of the largest travel loyalty programs in Europe with more than 30 million members. Customers earn miles from traveling, shopping, and more and can redeem awards, discounts, or vouchers with affiliated partners. Any glitch in the Miles & More application operation can affect user experience. Making matters worse, the member database is a prime target for attacks in all shapes and sizes. Discover why Miles & More decided to reorganize their application monitoring, why they now rely on key features available with the Elasticsearch Service, and learn more about the insights they've gained along the way.