Revolutionizing the Fan Experience with Search at Ticketmaster

Helping fans find the perfect seat is a top priority for Ticketmaster. It's also a considerable challenge for their data system. In this presentation, Ticketmaster will demonstrate how they use search technology to solve for the difficult problem of helping users find seats, a volatile commodity as inventory changes. They will also highlight other areas, including marketing and abuse prevention, where they are leveraging search technology to help fans get tickets to the events they want to see.

John Carnahan