A Bit About Our Team

These are some of the things that make us tick.

Meet Field Operations

Building trusted relationships is essential to helping our customers embrace the open-ended universe of search, while driving the company toward its business goals. Elastic’s sales professionals are driven, technically curious, and exceptional at finding solutions to hard problems. We celebrate success and reward results.

Selling at Elastic requires teamwork and enthusiasm to navigate complex market conditions of partnerships as well as complementary and competitive solutions. We embrace open source and are humbled by its power to reach across industries, segments, and global markets.

Justin Hoffman

Senior Vice President of Sales

Traveling to current and potential clients, solutions architects are key technical experts who interact with customers. Experienced software engineers that can help overcome technical challenges for customers, this team knocks down the barriers to adoption and presents Elastic technology to help solve customers’ mission-critical business issues.

Steve Mayzak

Vice President of Solutions Architecture

Operational excellence is what enables us to make our customers successful. We are a data-driven, analytical team that helps optimize and scale the business, align incentives, set targets, and report on progress. We work alongside Marketing, Sales, Finance, plus all teams under Field Operations to ensure cross-functional support and strategic alignment.

Keith Loo

Vice President of Sales Strategy & Operations

The Sales Development team is a diverse group of smart, curious, creative, and passionate professionals who work hard to help our users and potential customers successfully navigate their Elastic journey. We collaborate closely with our sales, marketing, and solution architect teams to generate new business opportunities that help meet Elastic's goals. Our team spans the globe, working in 12 different cities and speaking 20 different languages. Despite the distances, we share and learn from each other on a daily basis. With a strong focus on skills development and team success, we are the training ground for Elastic's future leaders.

John Black

Vice President of Sales Development

Sales Enablement drives learning and development for the Field Operations team. We build the programs that drive growth and efficiency in the business by providing internal classes, events, eLearning, and tools to help the team be effective with the Elastic community. The enablement team is also at the core of welcoming all new employees to the company through an intensive onboarding training program.

Doug Erpenbeck

Vice President of Sales Enablement

The Partners team focuses on recruiting, enabling, and supporting a network of partners who align to Elastic’s business goals. The Elastic partner ecosystem is diverse and covers regional system integrations, global system integrations (GSIs), resellers, referral partners, original equipment manufacturers (OEM), managed service providers (MSP), cloud providers, and other technology companies. Our team also handles topics related to corporate development.

Craig Griffin

Vice President of Business Development

Elastic consultants work by side by side with customers — on site or virtually — to understand the specific questions they need to ask of their data and collaborate on the strategies that will bring answers.

Our team focuses on meeting the business objectives of a client, plus we have the deep technical knowledge to help them realize untapped possibilities and explore new solutions with the Elastic Stack. Our team is integrated with core developers and support engineers across all products to ensure cohesive and targeted attention for our clients.

Bryan Busse

Vice President of Customer Success

Thom O'Connor

Vice President of Services

This group is at the heart of our customer interactions and critical to ensuring successful, happy clients that foster high retention and growth rates. Team members lead and handle post-sales management, plus ensure project deadlines are achieved and desired outcomes are reached. This team is a great fit for those who love problem-solving and critical thinking, and are passionate about executing plans and strategies to achieve a high level of customer success.

Bryan Busse

Vice President of Customer Success

From designing classes and course materials to working with sales enablement, our group focuses on empowering users of Elastic. Providing information in a variety of forms, we deliver training on site, in live virtual environments, and via recorded, on-demand eLearning material to help walk people through the deployment of the Elastic Stack, operational best practices, and a variety of use cases.

Bryan Busse

Vice President of Customer Success

Thom O'Connor

Vice President of Services

Open Positions in Field Operations

LOCATION
Consulting Architect
Distributed, US
Consulting Architect - China
Distributed, China
Consulting Engineer - App & Site Search
Distributed, US
Consulting Engineer - Germany (Public Sector)
Distributed, EMEA
Consulting Engineer - The Netherlands (Public Sector)
Amsterdam, The Netherlands
Consulting Engineer - West
Distributed, US
Education Engineer
Distributed, EMEA
Education Engineer - APJ
Distributed, APJ
Director, Competitive Intelligence
Distributed
Solutions Architect
New York, NY
Solutions Architect - Bay Area
Mountain View, CA
Solutions Architect - China
Distributed, APJ
Solutions Architect - DACH
Distributed, Germany
Solutions Architect - DC Metro (Federal Civilian)
Distributed, US
Solutions Architect - Denver or San Antonio (Federal DoD)
Distributed, US
Solutions Architect - Dubai
Distributed, EMEA
Solutions Architect - France (Enterprise Search)
Paris, France
Solutions Architect - Japan
Tokyo, Japan
Solutions Architect - Nordics
Copenhagen, Denmark
Solutions Architect - NY Metro
New York, NY
Solutions Architect, Security Specialist - APJ
Distributed, APJ
Solutions Architect - Southern Europe
Paris, France
Solutions Architect - UK
London, United Kingdom
Executive Assistant to the CRO and SVP of Sales
Mountain View, CA
Regional Vice President
Munich, Germany
Regional Vice President - France
Paris, France
Regional VP Sales - East
New York, NY
Major Account Executive - Southern Europe
Paris, France
Sales Director - Bay Area
Mountain View, CA
Sales Director - Chicago
Chicago, IL
Sales Director - Dallas
Dallas, Texas
Sales Director - Federal
Northern Virginia
Sales Director - Federal Civilian
Washington, DC
Sales Director - Federal (DoD)
Washington, DC
Sales Director - Financial Services and Telecoms
London, United Kingdom
Sales Director - Houston
Houston, TX
Sales Director - Japan
Tokyo, Japan
Sales Director - New York
New York, NY
Sales Director - SLED
Distributed, US
Sales Director - Southern California
Distributed, AMER
Sales Director - Toronto
Toronto, Canada
Territory Manager - Bay Area
Mountain View, CA
Territory Manager (Benelux)
Amsterdam, The Netherlands
Territory Manager - DACH
Munich, Germany
Territory Manager - India
Mumbai, India
Territory Manager / Nordics (Denmark/Finland/Norway)
Copenhagen, Denmark
Territory Manager - Pacific Northwest
Seattle, WA
Territory Manager - Southern Europe
Paris, France
Sr Sales Incentives and Analytics Analyst
Mountain View, CA
Director, Sales Development EMEA
London, United Kingdom
Sales Development Representative, Chicago
Chicago, IL
Sales Development Representative - Cloud
Mountain View, CA
Sales Development Representative - Dutch Speaking
Amsterdam, The Netherlands
Sales Development Representative - Federal
Washington, DC
Sales Development Representative- German Speaking - Munich
Munich, Germany
Sales Development Representative - New York, NY
New York, NY
Sales Development Representative - Tokyo
Tokyo, Japan
Director, OEM Business Development
Distributed, EMEA
Director, Technology Partners
Mountain View, CA
Global Director, OEM Business Development
Distributed, US
Partner Manager - China
Beijing, China
Partner Manager - West
San Francisco, CA
Technical Enablement Lead - Partners
Distributed, US
Customer Success Manager - APJ
Distributed, APJ
Customer Success Manager - Cloud
Distributed, US
Customer Success Manager - East
New York, NY
Customer Success Manager - France
Paris, France
Customer Success Manager - UK & Northern Europe
Distributed, EMEA
Customer Success Manager - West Coast
Seattle, WA
Director - Customer Success
Distributed, US

Explore More Things Elastic

Discover what we make, how we live it, and how it's part of the overall community.

Our Culture

Read about what we’re up to.

Learn More

Our Customers

Learn how companies use Elastic every day.

Learn More

Our Events

Meet us at official Elastic{ON} events.

Learn More