Elastic Delivers New Elasticsearch as a Service Offerings: Found Standard and Found Premium

Found Standard enables startups and developers to get started at $45/month; Found Premium brings together all of Elastic’s enterprise products and subscriptions
1 July 2015

Contact information

Amy White

Elastic Communications

Mountain View, Calif. and Amsterdam, The Netherlands - 1 July 2015 -

Elastic, the company behind the popular open source projects Elasticsearch, Logstash, and Kibana, today announced the general availability of two new hosted Elasticsearch as a Service offerings -- Found Standard and Found Premium. With more than 25 million downloads, Elastic’s products have become the standard for search, analytics and logging services, from startups to large enterprises like Cisco, eBay, Goldman Sachs, Groupon, Netflix, Yelp, and more. 

Recently, demand for hosted and managed Elasticsearch offerings has grown as today’s developers require time to market and seamless integration of real-time search, analytics, and logging capabilities for their cloud, mobile, consumer or enterprise applications. For these reasons, Elastic acquired Found earlier this year as Found had built a hosted Elasticsearch offering automating critical processes such as installation, configuration, maintenance, backup, and the high-availability of Elasticsearch clusters as a full managed services offering.

Since the acquisition 4 months ago, Found has seen a 40% growth in customers, and today has more than 650 customers including Docker, Gild, HotelTonight, Instacart, NY Public Library, and several Fortune 500 companies. Found is the only hosted and managed Elasticsearch offering built and supported by Elastic, including pre-integration with -- Kibana, Logstash, Shield, Watcher and Marvel -- as well as, Elastic’s subscription support services. 

Found Standard: Starting at $45/per month plus Free Kibana 4 and Backups 

Ideal for developers, startups, or anyone doing rapid prototyping with Elasticsearch, Found Standard is a turnkey service for setting up and scaling Elasticsearch clusters. With a few clicks, a self-service sign up process, and pay-as-you-go pricing model, developers can focus on building great applications, have the ability to scale up or down when necessary, and run their applications without having to worry about any downtime. Found Standard includes dedicated clusters, high availability, reserved memory and storage, and free Kibana 4 and backups.

Found Premium: Powerful, production-grade add-ons and enterprise support 

Designed for startups and enterprises with mission-critical applications who desire to use Elasticsearch as a hosted and managed cloud offering, Found Premium includes all the benefits of Found Standard and adds 24x7 support, direct access to the Elastic team, and Elastic’s premium subscription support services. In the near future, Found Premium will include access to and pre-integration with Elastic’s enterprise commercial plugins: Shield, Watcher, and Marvel.

“Millions of travelers use HotelTonight to find and book the best rates on rooms at fantastic properties all across the globe. With Elasticsearch, we can leverage millions of data points to quickly and simply highlight deals to our users, including GeoRates, or features, like the new Escape,” said Sam MacDonnell, Chief Technology Officer at HotelTonight. “We are rapidly expanding our service to more cities and countries, and partners like Found allow us to continue to offer our users an exceptional mobile experience.”

“Found's Elasticsearch service has been very helpful in implementing the technology for our on-demand grocery delivery service,” said Udi Nir, VP of Engineering at Instacart. ”As we have expanded into 16 cities with dozens of retailers across the US, Found's hosted Elasticsearch offering has enabled us to focus on creating value-add for our customers.”

“The past 4 months have been exhilarating as our Found, Elasticsearch and Kibana teams have optimized the integration of our products so we can offer Found at a groundbreaking price, as well as make certain services free, such as automatic backups and Kibana,” said Shay Banon, Elastic Founder and CTO. ”On top of it, I’m extremely excited for the launch of Found Premium, which includes SLA-based support and access to our commercial plugins in the near future. Now with Found, our customers have a hosted option for our popular open source stack.”

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About Elastic

Founded in 2012 by the people behind the Elasticsearch and Apache Lucene open source projects, Elastic provides real-time insights and makes massive amounts of structured and unstructured data usable for developers and enterprises. By focusing on scalability, ease-of-use, and ease-of-integration, Elasticsearch, Logstash, and Kibana power many of the world’s leading mobile, social, consumer and business applications. Since its initial release, the open source stack has achieved more than 25 million cumulative downloads.

Elastic is backed by Benchmark Capital, Index Ventures, and NEA with headquarters in Amsterdam and Mountain View, California, and offices and employees around the world. To learn more, visit