PSCU: Harnessing Elastic to Attack Fraud for Credit Unions

Jonathon Robinson

Fraud Intelligence Manager

PSCU

With its legacy logging solution PSCU, the United States’ largest credit union service organization, could only ingest a few data sources to detect insider fraud threats. That siloed data, held in spreadsheets and other tools, was difficult to comprehend. So a contractor for PSCU suggested migrating financial and credit union member activity logs into Elasticsearch for its ability to handle any amount or type of data. Learn how PSCU harnessed the Elastic Stack to block millions of dollars in fraud, as well as providing operational insights into customer contact center operations to increase success.