Between Two Ferns with CSG International

Geoff Preston

VP of Development and Operations

CSG

Marty Messer

VP, Customer Care

Elastic

Marty Messer, Elastic VP of Customer Care, sits down with Geoff Preston, VP of Development and Operations at CSG International, for a fireside chat about the evolution of search and analytics at CSG International and how Elastic solutions have helped Geoff's team go from simply analyzing key information about customers to having content and analysis readily available (24/7/365) to meet all transactional needs for customers across their portfolio.