Between Two Ferns with CSG International

Marty Messer, Elastic VP of Customer Care, sits down with Geoff Preston, VP of Development and Operations at CSG International, for a fireside chat about the evolution of search and analytics at CSG International and how Elastic solutions have helped Geoff's team go from simply analyzing key information about customers to having content and analysis readily available (24/7/365) to meet all transactional needs for customers across their portfolio.

Geoff Preston

Geoff has over 20 years of industry experience in the enterprise software arena. He currently leads the engineering team for CSG’s digital commerce and monetization platform, Ascendon. Prior to CSG, Geoff was the Chief Architect at Telution and a Consultant at Accenture and has a background which spans startups to fortune 100 companies. Geoff holds an Engineering degree from Purdue University and an MBA from the Kellogg School of Management.

Marty Messer

Marty Messer has spent 20 years in the open source world helping customers get significant value from free software. Marty joined Elastic in April 2014, and is responsible for ensuring customer success and satisfaction. Previously, he held similar roles at Red Hat, Hyperic, SpringSource, and VMware.