Author

Articles by Parth Pathak

Senior Support Engineer, Elastic

Parth brings substantial IT experience, garnered since 2016, including key support roles at Red Hat and Cloudera, to his position as a Senior Support Engineer at Elastic. Based in Aurangabad, India, he is known for his dedication to customer resolution and his enthusiasm for working within a global, distributed team.

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How Elastic Support uses AI to deliver faster, expert-verified solutions

We use AI and RAG to accelerate answers — not replace experts. Every response is reviewed, validated, and refined by engineers to ensure accurate, high-quality, expert-verified solutions, never automated output.