Beyond the SRE: Democratizing observability data with generative AI

Thaddeus Walsh

Principal Solutions Architect

Elastic

Brad Quarry

Sr. Principal Solutions Architect

Elastic

Observability data: It's not just for SREs and IT operations.

With GenAI, product managers can ask why a feature fell flat with mobile users. Finance teams can build defensible cases around vendor SLA failures. App owners get answers grounded in real telemetry, without reading a single trace.

That shift starts with the right foundation: OpenTelemetry, open standards, and purpose-built agents that translate technical signals into the language of the person making the decision.

Join Thaddeus Walsh and Brad Quarry from Elastic and Alex Wilhelm from The New Stack to see how teams are extending observability beyond IT ops, reducing instrumentation overhead, and putting telemetry to work across the organization.

Highlights

• Extracting more value from your observability data and simplifying instrumentation
• Laying the data foundation for GenAI with OpenTelemetry and open standards
• Use cases: line-of-business, application owners, product managers, UX teams, AI platform owners

Additional resources

• Elastic Agent Builder
• Elastic Workflows