From complexity to clarity: Standard Chartered Bank's observability journey across 40 countries

Managing over 200 applications across 40+ markets, each with its own regulatory landscape and uptime expectations, is no small feat. In this session, Vidya Vidyasagar, distinguished engineer and global head of cloud and production engineering, wealth & retail banking technology at Standard Chartered Bank, shares how her team is building production engineering as a discipline while driving customer-centric observability across a highly distributed banking technology landscape.

Expect practical takeaways on customer journey-centric monitoring across a large application estate, using dashboards for both engineering visibility and regulatory reporting, and building production engineering capabilities that enable resilient, scalable operations — whether you're navigating multi-region complexity, managing stakeholder reporting, or standardizing monitoring across teams.