Beyond dashboards: How conversational AI is changing the way Nykaa investigates incidents

At Nykaa's scale, incident investigation once meant manually sifting through millions of logs across catalog, cart, checkout, and payment services. Running Elastic Observability on AWS, Nykaa's SREs now query logs conversationally via Elastic AI Assistant, surfacing root causes in seconds. Join this fireside chat exploring the company's shift from manual triage to AI-assisted incident resolution.