Elastic achieves ISO 27701 certification

ISO 27701 is the international standard for privacy information management, serving as an extension to the globally recognized ISO 27001 (Information Security Management). Achieving this certification demonstrates that Elastic has implemented and maintained a robust and continually improving PIMS designed to protect the privacy rights of our customers and help you meet your organizational privacy obligations.

This certification covers how Elastic manages personal data in its role as a processor of customer data, affirming that our practices are aligned with the highest standards for data privacy and security.

Our commitment to customer flexibility and trust means that compliance cannot be limited to a single deployment option. No matter how you choose to use Elastic — whether self-managed or one of our cloud offerings — we are proud to confirm that the scope of our ISO 27701 certification is comprehensive, covering all core Elastic product deployment options:

• Elastic Cloud Hosted: Our certification spans all cloud service providers, including AWS, Google Cloud, and Azure.

• Elastic Serverless: Our certification includes all project types — Search, Security, and Observability.
• Elastic self-managed options — Elastic Cloud Enterprise (ECE) and Elastic Cloud on Kubernetes (ECK): Our certified controls apply to the development and maintenance of the software used in our self-managed ECE and ECK deployment options.

For our customers, the ISO 27701 certification offers several benefits:

• Simplified compliance: As you evaluate vendor risk, our certification reduces the due diligence required on your part. It provides third-party assurance that Elastic is maintaining a comprehensive PIMS for the data you ingest, streamlining your vendor assessment and onboarding processes.

• Global trust: The ISO standard is globally recognized, providing a foundational certification that supports your compliance efforts across diverse international regulations.
• Ongoing commitment: This achievement emphasizes the continuous improvement principles foundational to ISO and our continuous investment in comprehensive security and privacy practices, ensuring that your data is protected by industry-leading standards.

This achievement is our demonstration to our customers that our innovation in technology is matched by our dedication to security and privacy. We will continue to maintain and expand our compliance portfolio and security certifications to ensure that Elastic remains the most trusted search, security, and observability platform for your data.

To access our official ISO 27701 certificate and learn more about our commitment to security and privacy, please visit the Elastic Trust Center.