Welcome to the Elastic Agreements Repository

Whether you have purchased your Elastic product and/or service directly from Elastic or via an Elastic authorized channel partner, this Elastic Agreements Repository is designed to give you easy, transparent access to the contractual terms and conditions that apply to your access and use of the Elastic product and/or service that you have purchased.

Each version of the applicable contractual terms and conditions is dated, with archived versions also available through the below links.

End User Subscription Agreements

• Elastic Software Subscription Agreement
• Elastic Cloud Services Subscription Agreement
• Elastic Services Agreement
• Elastic Cloud Monthly Terms of Service

End User Addenda

• Financial Services Addendum
• Switching Addendum
• Cloud Connected Services Addendum

End User Service Level Agreement

• Service Level Agreement – Elastic Cloud Hosted
• Service Level Agreement – Elastic Cloud Serverless

Integrated Solution Provider (e.g., MSP, CSP, OEM)

• Integrated Solutions Agreement

Service Descriptions

• Service Descriptions

Sample Order Form

• Direct Order Form
• Reseller Order Form
• Distributor Order Form