The changing role of the IT Leader

IT leaders faced a number of challenges during the COVID-19 pandemic. They were responsible for getting employees working from home, many for the first time, with the tools, data, and support they needed to stay productive. Many achieved this at short notice and on tight budgets. Looking to the future, it's time to reset strategy and rebuild organizational resilience for the post‑pandemic age.

A commissioned study conducted by Forrester Consulting on behalf of Elastic

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Recognizing that adaptability is the key to building resilience in times of disruption, IT leaders are taking actions to build an adaptive enterprise in a post-COVID world.

  • Study: The changing role of the IT Leader

    Download the study to learn how IT leaders are taking on greater responsibilities in new areas of the business.

    A commissioned study conducted by Forrester Consulting on behalf of Elastic

  • Webinar: How has COVID-19 changed the role of the IT Leader?

    Hear Forrester and global IT and HR leaders discuss why enabling employees to work flexibly and remotely will improve the adaptability of the business.

  • Blog: Driving business resilience as a CIO

    Elastic's Global VP of IT, Kim Huffman, shares insights on what it means to be an adaptive business with employee experience at its core.


"We need to personalize employee experience. Everyone has gone through a different experience after COVID and there is temptation to generalize, but the reality is everybody's needs are slightly different. You also need to design the job with the employee you want in mind."

CIO in the Public Sector, United Kingdom

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