Upgrade to 6.0: Leading with Empathy

This is the story of how we built an Elastic upgrade experience that spans products, versions, and users. It begins with relationships, is sustained by empathy, and is challenged by the unknown.

The complexity of the project from the cross-product integration level should not be underestimated, nor should the difficulty of supporting users beset with different scenarios. Hear about the surprises we experienced along the journey that impacted release dates and see what to expect in the 7.0 upgrade.