Redefine customer experiences in
Financial Services
with generative AI
Data is everywhere within financial institutions, streaming from devices, logins, transfers, transactions, and much more. And when managed with intent, all that data can become a strategic asset.
With the rise of generative AI, financial services companies have the opportunity to transform user experiences and facilitate real-time access to answers.
Real-world generative AI use cases
Boost revenue and productivity in financial services while simultaneously cutting costs and minimizing risks.
Explore global success stories
Uncover how Elastic empowers financial services institutions with AI-driven solutions to improve employee productivity and elevate customer experiences.
Customer spotlight
Relativity transformed complex data into efficient, AI-enhanced search experiences using Elastic, transcending traditional search limitations.
Customer spotlight
Cisco reduces 90% of support requests and saves 5,000 support engineer hours by delivering a better customer experience that improves access to information.
Customer spotlight
SoftBank improved service quality of their payment service with Elastic by gaining real-time visibility of their online payment service and business data.
Customer spotlight
By consolidating customer data, Swiss Life was able to build 360 customer vision that enabled real-time query support and increased customer access to information.
Deepen your knowledge
Discover how FSIs commonly implement search solutions and see how generative AI can enable next-generation experiences with Elastic.
Hear directly from Forrester’s Principal Consultant, Eric Hall, about the study’s findings and methodology.
Discover how Elastic serves as the essential tool and building blocks in the AI Gold Rush, enabling developers to craft innovative solutions, in our webcast with Ken Exner, VP of Product at Elastic.
Forrester Study: Total Economic Impact™ of Elasticsearch
How is Elasticsearch delivering business value to customers? 5% revenue improvement and 25% TCO reduction are just a few benefits customers are realizing.
Do more with less
Learn how your financial services institution can accelerate business outcomes by augmenting your ability to find answers from all your data, in real-time, at scale.
