Making the Content Conduit Faster: Search at Emerson

Mark Heindselman

Director of Knowledge Network and Information Services

Emerson Process Management / Fisher Controls

For Emerson Process Management, Elasticsearch became the cornerstone technology and changed the game for indexing, searching, and retrieving critical documentation of customer quotes and orders. Indexing changed from months to hours, searches that took 40-50 seconds are now done in sub-seconds, and unhappy users are now ecstatic when retrieving critical customer order documentation.