Subscriptions that Go to Work for You

Options that help you get the most out of your self-managed deployment.

Enterprise
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Elastic Cloud Enterprise lets you centrally manage multiple Elastic Stack deployments in your own environment, backed by the same technology that powers Elastic Cloud.

  • Deploy anywhere - bare metal, VMs, private or public cloud
  • Centrally provision, manage, and monitor multiple clusters
  • Online same-day version updates
  • Single-click upgrades & scaling
  • Role-based access control (beta)
  • Resource tagging, and tag-based deployment configuration
  • Automated periodic snapshots
  • Optimized resource utilization
  • Container-based resource isolation
  • Access to Platinum level features

24x7 support, 8 support contacts, unlimited incidents and projects, and Platinum level SLAs.

Elastic Cloud

Or you can leave the hosting to us.

Elasticsearch Cloud
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free

Open Source

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Basic

Free License

Gold

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Platinum

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0
Elastic Stack
 
 
 
 
0
Elasticsearch
 
 
 
 
1
Kibana
 
 
 
 
2
Beats
 
 
 
 
3
Logstash
 
 
 
 
1
Elastic APM
 
 
 
 
0
APM server
1
APM agents
2
APM dashboards in Kibana
3
APM UI
4
Distributed tracing
5
Alerting integration
6
Machine learning integration
2
Elastic Logs
 
 
 
 
0
Log shipper (Filebeat)
1
Dashboards for common data sources
2
Logs UI
3
Elastic Infrastructure
 
 
 
 
0
Metric shipper (Metricbeat)
1
Dashboards for common data sources
2
Infrastructure UI
4
Elastic Uptime
 
 
 
 
0
Uptime monitor (Heartbeat)
1
Uptime dashboards in Kibana
2
Uptime UI
5
Additional Services
 
 
 
 
0
Elastic Maps Service (zoom levels)
10
18
18
18
1
Elastic Stack Monitoring Service
6
Support
 
 
 
 
0
Support coverage
Business hours
24/7/365
1
Response times
Critical: 4 hrs
L2: 1 day
L3: 2 days
Critical: 1 hr
L2: 4 hrs
L3: 1 day
2
Unlimited # of incidents
3
# of support contacts
6
8
4
Web and phone support
5
Emergency patches

* Feature is currently not available in deployments on Elastic Cloud Enterprise



Any features or functions of services or products referenced on this page or other pages, or in any presentations, press releases or public statements, which are not currently available or not currently available as a GA release, may not be delivered on time or at all. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. Customers who purchase our products and services should make the purchase decisions based upon services and product features and functions that are currently available.

We're With You Every Step of the Way: From Starting Up to Development to Production.

We know what it's like to start small and launch something big. Have access to our products, features, and support right from the beginning with our startup program, through development, and into production.

Want to Learn More? We Love a Good Query.

Get details. Request a quote. Anything you like, really.

Supported Platforms

View platform and software configurations eligible for support.

We could have deployed Elasticsearch without the help of Elastic support, but it probably would have taken three times as long. And time is something you never have enough of in this business.

Kris Bandurski

EVP of Engineering | Green Man Gaming