As the Chief Digital & Data Officer’s team investigated options, it became clear that Elastic was the observability platform of choice for monitoring multiple applications. The agency was also already using Elastic in some areas of the agency.
The agency chose to deploy Elastic Observability via Elastic Cloud Enterprise on AWS to monitor systems and the environment and deliver context around the data to make it actionable. The agency created an extensive infrastructure on AWS with Elastic providing a single pane of glass to view it. The easy integrations and plugins with AWS and Elastic provide substantial value for the agency.
Elastic now monitors all the agency’s IT processes and applications end-to-end, starting with data replication when it moves data from mainframes into other apps, providing the technology team with a more proactive stance. Previously, the agency had been mostly reactive, often learning about internal and external technical problems only after employees and the public had been impacted.