Observability, security, and search solutions — powered by the Elasticsearch Platform.
Search and analytics, data ingestion, and visualization – all at your fingertips
Find answers that matter with Elastic on your preferred cloud provider.
Unify app and infrastructure visibility to proactively resolve issues.
Protect, investigate, and respond to cyber threats quickly and at scale.
Accelerate search results across any cloud and increase personalization.
Give customers the flexibility, speed, and scale to find what's next.
Learn how Cisco transforms its search experience with AI
Learn how RWE powers its renewable energy trading business
Learn how Comcast boosts engineering velocity and innovation
Dive in to everything related to code, forums, and groups.
Stay up to date with the latest tech topics, innovations, and news.
Grow your skills and open doors for future success.
Find the support you need, no matter the topic.
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Get started with Elasticsearch
What's new in Elastic 8.10
Elastic Support helps you at every stage of your journey. Whether you need help ingesting your data or scaling your deployment, explore all the free resources available to you and your teams.
Search through articles, technical docs, or submit a ticket to the Support team for help.
Understand the best way to work with Elastic Support to get the help you need.
Integrate an Elastic support engineer into your team that is familiar with your environment, architecture, and goals.
Reach out to the global community of Elastic users to get help addressing your unique use cases.
Check out Elastic's free on-demand and paid instructor-led courses to help you become an Elastic expert.
Drive towards your technical goals and realize business outcomes with Elastic's Consulting team.
Leverage a global team of Support experts in over 25 countries.
Benefit from the best support and guidance for Elastic software from experienced Support engineers.
Get your deployments back up and running so Elastic keeps delivering insights that drive results.
"We could have deployed Elasticsearch without the help of Elastic support, but it probably would have taken three times as long. And time is something you never have enough of in this business."
Elastic offers several support levels to suit your needs.
Target initial response time:
Check out these resources to learn the best way to get the help you need, as well as for more information on Elastic’s policies.
Learn how Elastic's self-managed support works when you take advantage of support services.
Gain a better understanding of how Elastic's cloud support works when you take advantage of support services.
Review how long older versions are maintained and supported over time.
Check out the platform and software configurations eligible for support under Elastic's support offerings.