Elastic Security was recognized as a Customers’ Choice in 2021 Gartner Peer Insights ‘Voice of Customer’: SIEM Report

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Elastic has been recognized as a Customers’ Choice in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Security Incident and Event Management (SIEM) report with an overall rating of 4.6 out of 5 based on 51 reviews as on November 25, 2021.

The report combines the feedback and experiences of more than 51 Elastic Security customers on Gartner Peer Insights™. Elastic’s Willingness to Recommend score was 98% — the highest of all vendors included in the report.

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Elastic appreciates the wonderful community of security practitioners that use Elastic Security as their SIEM solution, and how readily they provide us with feedback to help make our solution even better.

What customers have to say


About the Gartner Peer Insights Voice of the Customer Report

Customer feedback is truly a gift and we are honored. The report is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers.

Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. The “Voice of the Customer” document only includes vendors with 20 or more eligible published reviews during the specified 18-month submission period. Reviews from end users of companies with less than $50M in revenue are excluded from this methodology.

Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Rating and the market average User Interest and Adoption.

Elastic overall scored as follows:

  • Product capabilities (4.5 out 5) based on 49 responses
  • Sales experience (4.5 out of 5) based on 42 responses
  • Deployment experience (4.5 out of 5) based on 48 responses
  • Support experience (4.5 out of 5) based on 46 responses
  • Willingness for customers to recommend (98%) based on 51 responses
  • 4.6 out of 5 overall rating from customers based on 51 responses

Thanks to our Elastic Security Community


The Elastic Security team is motivated by a vision to help protect the world’s data. Our software developers, security researchers, rule developers, data scientists, data engineers, Linux internal experts, product designers, quality assurance, user experience pros, and product managers all strive to bring deep security expertise to Elastic users through the Elastic Security solution.

The SIEM capability is a key component of Elastic Security, built into the Elastic Stack, along with Endpoint Security and integrations that help identify security events as well as simplify and automate workflows necessary for efficient security operations.

We are extremely pleased that Elastic Security is helping our SIEM users protect their organizations’ data and systems against cyber threats. We are thankful to our community of users for sharing their feedback, including their successes and challenges, with Elastic, their peers. Join our Elastic community.

Not using Elastic Security yet? Take a look at one of our latest demos and try it free (no credit card required).

*Gartner, “Gartner Peer Insights Voice of the Customer: Security Incident and Event Management”, Peer Contributors, November 25, 2021.

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
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