Ongoing Strategic Planning and Advisory Services
Our team of expert advisors will help you keep a pulse on best practices and improvements that are relevant to your business. The duration of our packages are based on past customer delivery experience and represent a typical statement of work for these services. A minimum of four consulting days are required.
Technical Account Manager
Named Technical Account Manager (TAM) allocated to a customer on an annual basis to provide ongoing advisory, technical account management, and consultative services on Elastic products. A TAM delivers guidance on Elastic products, architecture strategy and recommendations, oversight, and facilitation of support escalation issues and more.
Length: 50/100/200 days
Named Embedded Architect (EA) provides ongoing advisory and technical consultative services on Elastic products for a specified period of time.