How to check the impact of third-party CVEs on your Elastic deployment

When a new vulnerability hits the news, speed is critical. The Elastic Support Hub now allows you to instantly search for and verify the impact of Common Vulnerabilities and Exposures (CVEs) on Elastic products. You can quickly verify whether a third-party CVE affects your Elastic deployment and take action.

By making our internal knowledge base of security statements customer-facing, we are empowering you to perform primary reviews immediately.

Elastic’s CVE search puts the information you need directly in your hands, allowing you to:

• Get immediate answers about vulnerability impacts

• Quickly filter out noise from security scanners by verifying Elastic’s official assessments instantly

Security scanners often flag CVEs in underlying libraries like Log4j, Jackson, or Spring that may not actually be exploitable within the Elastic context. Previously, confirming these "non-issues" required a support ticket. Now, CVE impact statements can be accessed directly from the support hub using our native search and Support Assistant.

Clicking the result takes you to the official impact statement, detailing affected versions, status (Not Affected or Affected), and remediation.

If you prefer a conversational approach, the Elastic Support Assistant is ready to help. Built entirely on the Elastic Stack, the assistant uses retrieval augmented generation (RAG) to securely index and retrieve proprietary vulnerability data. This implementation demonstrates how we use our own Elasticsearch Platform to solve complex business challenges.

You can ask natural language questions or even paste a list of CVEs to check them in bulk:

When you submit a query, the Support Assistant transparently shows its work. You can see it performing specific "RAG search" actions as it retrieves context from our intern. The user is asking to add a constraint/limit detail within the section describing the Elastic Support Assistant's capability to check CVEs in bulk. This information should be inserted right after the sentence that describes the bulk search capability and before the next subsection about best practices.

The Support Assistant is currently optimized to process a limited number of CVE IDs per query when checking in bulk. If your list exceeds the system's capacity, please break it into smaller queries.

Finally, it delivers a structured response, breaking down the implications for each CVE you requested and providing direct links to the official references.

The Support Assistant is designed to enhance your productivity by synthesizing information from across our documentation and knowledge base. However, when dealing with precise security data, accuracy is paramount.

We have made hundreds of statements available, but new vulnerabilities are discovered constantly. If you search for a CVE ID and do not find an impact statement, we want to know.

To help our InfoSec and engineering teams provide a fast and accurate assessment, please open a new support case with the following details in the next section.

The release and timing of any features or functionality described in this post remain at Elastic's sole discretion. Any features or functionality not currently available may not be delivered on time or at all.

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