Articles By Marty Messer

20 July 2017 Culture

It Depends...

By Marty MesserTyler Fontaine

There are certain phrases that probably no one wants to hear in technical support. We explain one of them.

02 June 2016 Culture

Elastic Support: Speaking Code and Human

By Marty Messer

Our VP of Customer Care shares Elastic's philosophy around supporting our customers.