Elastic Telemetry Privacy Statement Supplement

Effective Date: March 31, 2019

Elastic welcomes your interest in our company, products, and services. This document is our "Telemetry Privacy Statement Supplement." It supplements our Elastic Privacy Statement with additional details relating to Products and Service usage data that we may collect from you.

Elastic Stack Product Usage Data

Elastic may collect product usage data from you for the purposes of research and innovation, managing your user experience, and to provide personalized communications and/or advertising to you in accordance with your privacy preferences settings.

If you consent to sharing cluster statistics with Elastic by clicking on the opt-in link in the Kibana banner, or setting telemetry:optIn to true from within Kibana’s management settings menu, we will collect information regarding your Elasticsearch cluster and related components of the Elastic Stack, the systems upon which they are running, and the systems from which your users access your Elasticsearch cluster and related components of the Elastic Stack using Kibana. This information is used by Elastic to improve the Elastic Stack and to help us provide better service and support to you.

This information may include the following data that may be deemed personal data:

  • IP addresses of user systems from which Kibana is accessed via browser
  • License information
  • License Unique ID

We use the above collected personal data for the following purposes:

  • To identify the geographic region where Kibana is being used to include in our global usage statistics
  • For such other uses as are described in our Elastic Privacy Statement, but only in those cases where the personal data is identifiable to an individual who has consented to such use.
  • As of Elastic Stack 6.3 and later, Kibana allows the user to view, before opt-in, the actual data that would be sent to Elastic as part of this telemetry.

    Further Details:

    Information regarding your Elasticsearch cluster includes the following:

    • Cluster information, including:
      • UUID
      • Elastic Stack version
      • License information
      • License UID
      • Cluster name
      • Installed plug-ins
    • Browser information including:
      • IP Address (of the machines from which the browser was used to access to Kibana)
      • Browser type and version
      • Referrer string
      • User_agent string
    • Cluster usage information, including:
      • Usage of Security Features, including details about authentication usage and counts, but not credentials
      • Usage of Reporting Features
      • Usage of Alerting Features
      • Usage of Monitoring Features
      • Usage of Watcher Features
      • Usage of Beats Features
      • Usage of Logstash Features
      • Usage of ML Features
      • Usage of Graph Features
      • Usage of Cloud Provider
    • Cluster statistics, including:
      • Uptime
      • Node count
      • Node types
      • Index statistics
      • Shard statistics
      • Segment statistics
      • Document statistics
    • Cluster system information, including:
      • Operating system
      • CPU number and type
      • Memory details, including heap
      • Java Virtual Machine (JVM) details
      • Filesystem details
      • Storage hardware type

    Elastic Cloud Elasticsearch Service Product Usage Data

    General. When you use an Elasticsearch Service trial or subscription account, we collect usage data from you for the purposes of research and innovation, managing your user experience, and to provide personalized communications and/or advertising to you. The usage data that we collect includes information regarding page views and element clicks. We also collect limited personal data (as described below). Please note that we do not have access to the data that you store or process in the Elasticsearch Service.

    IP Address and Unique ID. When you are engaged in an Elasticsearch Service session, we have access to and collect the IP address associated with your user system. An IP address may be deemed to be personal data. The IP address is session specific and is discarded following the completion of your session. We use the IP address to help organize and evaluate per session behavior during that session. We also assign an anonymous unique ID in the form of a first party cookie that is associated with your Elasticsearch Service account. This first party cookie persists session to session until you delete the cookie. For more information about our use of first party cookies see the Cookies and Website Automatic Data Collection section of our privacy statement.

    Further Details:

    Information regarding your Elasticsearch Service usage includes the following:

    • An IP Address that is associated with your user system during an individual Elasticsearch Service session but is discarded thereafter
    • An anonymous unique ID in the form of a first party cookie that can be associated with you
    • Session start and end dates
    • Page clicks
    • Element clicks
    • Non-sensitive page data, such as titles, field labels, button labels, etc.
    • Non-personal Information about your account
    • Number of Elasticsearch Service deployments associated with your account
    • Number of Indices in your Elasticsearch Service deployments
    • Geographic location of your access to Elasticsearch Service
    • Start, end dates, and duration of any Elasticsearch Service trial account activity

    Demo.elastic.co Demonstration Usage Data

    Elastic collects demonstration system usage data from you for the purposes of research and innovation, managing your user experience, and to provide personalized communications and/or advertising to you.

    When you use any demonstration or "playground" system available to you via our demo.elastic.co website, we collect detailed information about your usage of the demonstration system.

    Further Details:

    Information regarding your demonstration system usage includes the following:

    • Detailed information about your interaction with the product user interface
    • Data you may enter into the system
    • Your click history
    • Your page view history
    • Your IP address of the system from which you accessed the demonstration system
    • In addition, a pseudonymized or anonymized representation of your IP address may be made visible to other users of the demonstration system as log data.