COMPLIMENTARY REPORT

Get the latest research: State of Observability in Public Sector 2026

Learn how public sector IT leaders are maturing observability into a mission-critical capability — leveraging GenAI, agentic AI, and OpenTelemetry (OTel) to drive mission outcomes while managing cost and complexity.

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What the survey data shows

  • 60
    %

    rate their observability practice as mature or expert. How are public sector leaders using observability maturity to drive mission outcomes?

  • 75
    %

    use or plan to use GenAI capabilities built into vendor solutions. What does successful GenAI adoption actually look like?

  • 81
    %

    report using or evaluating OTel. What’s driving agencies toward OTel-compliant observability solutions?

OBSERVABILITY INSIGHTS

Learn from 300+ IT leaders

This new survey report uncovers how public sector agencies are evolving observability to strengthen resilience, meet regulatory expectations, and unlock AI-driven insights. From GenAI adoption to OTel maturity, see where your peers are heading — and how to stay ahead.

  • Cost pressures are reshaping observability strategy

    Public sector teams are feeling the squeeze, with 66% regularly experiencing unexpected overages. Nearly all are taking concrete steps to reduce spend as observability becomes a line item that must prove its value.

  • GenAI is transforming efficiency and expertise

    GenAI adoption continues to grow, with 84% using it today. Teams are still looking for major returns, with only 32% experiencing "significant gains" so far — a number expected to double within five years.

  • OTel is now foundational for modern observability

    73% of public sector organizations are adopting or planning to adopt vendor-supported OpenTelemetry, establishing OTel as the standard for consistent, vendor-agnostic telemetry.

  • Observability logs are powering more than IT

    Logs are becoming a shared capability across teams. 73% say cybersecurity now relies on observability data, and 95% report that multiple teams are involved in logging purchase decisions.

A quick preview

Take a peek at what we found.

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