CI/CD Observabilityedit

To help administrators monitor and troubleshoot their CI/CD platform and help developers increase the speed and reliability of their CI/CD pipelines, Elastic Observability provides visibility in Continuous Integration and Continuous Delivery (CI/CD) processes.

To provide monitoring dashboards, alerting, and root cause analysis on pipelines, Elastic works with the communities of the most popular CI/CD platforms to instrument tools with OpenTelemetry.

CI/CD observability architecturesedit

Using the APM Server, connect all your OpenTelemetry native CI/CD tools directly to Elastic Observability.

Simple architecture of CI/CD Observability
Architecture of CI/CD Observability with Elastic Observability

A more advanced CI/CD observability architecture includes an OpenTelemetry Collector deployed on the edge, next to the CI/CD tools. This architecture provides the following:

  • Low latency between the CI/CD tools and the collector is particularly beneficial to ephemeral tools like the otel-cli.
  • The ability to route the observability signals to multiple backends in addition to Elastic Observability.
Advanced architecture of CI/CD Observability
Advanced architecture of CI/CD Observability with Elastic Observability

Observability for CI/CD administratorsedit

Elastic Observability allows CI/CD administrators to monitor and troubleshoot CI/CD platforms and detect anomalies.

CI/CD platform monitoring and alertingedit

Elastic Observability helps CI/CD administrators monitor their platform by providing KPI dashboards of CI systems.

The Jenkins health dashboards provide insights on the build executions, the failures, the provisioning of build agents, the active and idle workers, or the JVM health.

CI/CD overview
Jenkins KPIs in Elastic Observability
Jenkins KPIs
Jenkins Provisioning KPIs in Elastic Observability
Jenkins JVM health indicators
Jenkins JVM health indicators in Elastic Observability

CI/CD platform troubleshootingedit

CI/CD administrators need to assess the impact of anomalies when troubleshooting platform problems quickly, whether troubleshooting just one pipeline to much broader outages impacting many pipelines or the entire CI/CD platform.

Elastic Observability enables troubleshooting CI platform outages by providing visualizations of pipeline executions as distributed traces, along with the capability to slice and dice pipeline executions in any dimension to assess the nature and the impact of the outage.

In the following image, a Jenkins CI build failed, and its exceptions are reported as errors. Select any of those errors to view the specific information. In this case, it’s errors relating to the CI agent that stopped.

Jenkins pipeline builds
Jenkins pipeline build error in Elastic Observability

The Errors overview screen provides a high-level view of the exceptions that CI builds catch. Similar errors are grouped to quickly see which ones are affecting your services and allow you to take action to rectify them.

Jenkins pipeline build errors
Jenkins jobs and pipelines errors in Elastic Observability
Concourse CI traces view
Concourse CI pipeline execution as a trace in Elastic Observability

Observability for developersedit

Development teams need to continuously optimize their ever-changing CI/CD pipelines to improve their reliability while chasing faster pipelines. Visualizations of pipelines as distributed traces help to document what’s happening and improve performance and reliability (flaky tests and pipelines).

Integrating with many popular CI/CD and DevOps tools like Maven or Ansible using OpenTelemetry, Elastic Observability solves these problems by providing deep insights into the execution of CI/CD pipelines.

CI/CD pipeline visibilityedit

The visualization of CI/CD pipelines as distributed traces in Elastic Observability provides documentation and health indicators of all your pipelines.

The APM Service view in Elastic Observability provides a view of all your instrumented CI/CD servers with insights on their KPIs.

Jenkins servers view
Jenkins servers in Elastic Observability

The Service page provides more granular insights into your CI/CD workflows by breaking down health and performance metrics by pipeline. To quickly view which pipelines experience the most errors, are the most frequently executed, or are the slowest, you can sort and filter the list.

Jenkins server view
A Jenkins server in Elastic Observability

Individual pipeline visibilityedit

Once you’ve identified the pipeline you want to troubleshoot, you can drill down to get more detailed information about its performance over time. The pipeline summary shows a breakdown of duration and failure rates across the pipeline’s individual builds and jobs to spot slowdowns or failures.

Jenkins pipeline overview
Performance overview of a Jenkins pipeline in Elastic Observability

The pipelines and traditional jobs are instrumented automatically. If you spot a slow or failing build and need to understand what’s happening, you can drill into the trace view of the build to look for the high duration or errorful jobs. You can then dig into the details to understand the source of the error.

Trace of a Jenkins pipeline build
A Jenkins pipeline build as a trace in Elastic Observability

To investigate further, you can view the details of the build captured as labels.

Attributes of a Jenkins pipeline execution
Contextual attributes of a Jenkins pipeline execution in Elastic Observability

Instrument CI/CD pipelinesedit

Observing CI/CD pipelines is achieved by instrumenting the different CI/CD and DevOps tools. Elastic works with the Open Source communities leveraging OpenTelemetry to provide the best coverage.


Install the OpenTelemetry pluginedit
  1. On the Jenkins UI, go to Manage Jenkins > Manage Plugins.

    Jenkins Plugin Manager
  2. Click the Available tab, and search for OpenTelemetry.
  3. Select the OpenTelemetry checkbox and then click Download now and install after restart.

    To verify that the plugin is installed, click the Installed tab, and search for OpenTelemetry Plugin.

Configure the OpenTelemetry pluginedit

The OpenTelemetry plugin needs to be configured to report data to an OpenTelemetry service. In addition, you will need the endpoint of the OpenTelemetry service, the type of authentication, and the access credentials.

  1. On the Jenkins UI, go to Manage Jenkins > Configure System.
  2. Go to the OpenTelemetry Plugin section.
  3. Configure your OpenTelemetry endpoint and authentication using the Elastic APM Server URL and the APM Server authentication:

    • If using the Elastic APM secret token authorization, select a Bearer Authentication Token, and add the token as a Jenkins secret text credential.

      Configure OTEL plugin
    • If using the Elastic API Key authorization, define the Header Authentications:

      • Header name: "Authorization"
      • Header value: a secret text credential with the value of "ApiKey an_api_key" (an_api_key is the value of the secret key)
  4. Go to Add Visualisation Observability Backend and define the URL for your Kibana server.

    Define Kibana URL
  5. Finally, there are additional settings to configure:

    • Endpoint certificates to use in communications.
    • The service name and service namespace sent to the OpenTelemetry service.
    • Timeouts and batch process times.
    • Any steps you may want to omit from the data you send.

      You can export the OpenTelemetry configuration as environment variables to use them with other tools like otel-cli, Ansible Otel plugin, and so on. If you enable this option, consider that you can potentially expose the credentials in the console output.

To learn more about the integration of Jenkins with Elastic Observability, see OpenTelemetry.

Install Jenkins dashboards in Kibanaedit

There are out of the box Kibana dashboards that help visualize some metrics for the CI/CD platform.

Using the Import API or the Kibana UI, you can install dashboards that are compatible with version 7.12 or higher.

For instance, you can follow the below steps:

  • Import the dashboard in the Kibana UI
Import kibana dashboard
Import dashboard in Kibana
  • The new dashboard is now ready to be used:
Jenkins dashboard in Kibana
Jenkins dashboard in Kibana is ready
Jenkins dashboard
Jenkins dashboard in Kibana


The Maven OpenTelemetry extension integration provides comprehensive visibility into all of your Maven builds. The extension generates traces for each build and performance metrics to help you understand which Maven goals or Maven submodules are run the most, how often they fail, and how long they take to complete.

The context propagation from CI pipelines (Jenkins job or pipeline) is passed to the Maven build through the TRACEPARENT and TRACESTATE environment variables that match the W3C Trace Context specification. Therefore, everything that happens in the CI platform is also shown in the traces.

You can configure your Maven project with the Maven OpenTelemetry extension. For example, you can add the following snippet to your pom.xml file:


You can now trigger to send the Maven build reporting performance data to Elastic Observability by passing the configuration details as environment variables:

export OTEL_EXPORTER_OTLP_HEADERS="Authorization=Bearer an_apm_secret_token"

mvn verify

You can instrument Maven builds without modifying the pom.xml file using the Maven command line argument “-Dmaven.ext.class.path=…​”

export OTEL_EXPORTER_OTLP_HEADERS="Authorization=Bearer an_apm_secret_token"

mvn -Dmaven.ext.class.path=path/to/opentelemetry-maven-extension.jar verify

You can also trigger your Maven builds from the CI platform and visualize the end-to-end pipeline execution in Elastic Observability, including the detailed steps of your CI pipeline and the Maven build.

When invoking Maven builds with Jenkins, it’s unnecessary to use environment variables to configure the Maven build (OTEL_EXPORTER_OTLP_ENDPOINT…) to rely on the Jenkins capability to inject OpenTelemetry configuration as environment variables. For more details, refer to Install the OpenTelemetry plugin.

Maven builds in Jenkins
A Jenkins pipeline executing Maven builds

To learn more, see the integration of Maven builds with Elastic Observability.


The Ansible OpenTelemetry plugin integration provides visibility into all your Ansible playbooks. The plugin generates traces for each run and performance metrics to help you understand which Ansible tasks or roles are run the most, how often they fail, and how long they take to complete.

You can configure your Ansible playbooks with the Ansible OpenTelemetry callback plugin. It’s required to install the Opentelemetry python libraries and configure the callback as stated in the examples section.

The context propagation from the Jenkins job or pipeline is passed to the Ansible run. Therefore, everything that happens in the CI is also shown in the traces.

Ansible playbooks in Jenkins
Visibility into your Ansible playbooks

This integration feeds, out of the box, the Service Map with all the services that are connected to the Ansible Playbook. All of these features can help you quickly and visually assess your services used in your provisioning and Continuous Deployment.

Ansible service map view
ServiceMap view of a Jenkins pipeline execution instrumented with the Ansible plugin

Otel cliedit

otel-cli is a command-line tool for sending OpenTelemetry traces, which is useful if instrumenting your scripts explicitly when no other implicit integration is in place.

Using the otel-cli wrapper, you can configure your build scripts implemented in shell, make, or another scripting language. For example, instrumenting the Makefile below with otel-cli helps visualize every command in each goal as spans.

# see

NAME   := acmecorp/foo
TAG    := $$(git log -1 --pretty=%!H(MISSING))
IMG    := ${NAME}:${TAG}
LATEST := ${NAME}:latest

  @otel-cli exec \
    --name 'docker build' \
    docker build -t ${IMG} .
  @otel-cli exec \
    --name 'docker tag' \
    docker tag ${IMG} ${LATEST}

  @otel-cli exec \
    --name 'docker push' \
    --attrs "http.url=" \
    docker push ${NAME}

  @otel-cli exec \
    --name 'docker login' \
    --attrs 'rpc.system=grpc' \
    docker login -u ${DOCKER_USER} -p ${DOCKER_PASS}

To invoke shell scripts that use otel-cli for tracing:

export OTEL_EXPORTER_OTLP_HEADERS="Authorization=Bearer an_apm_secret_token"

make login build push
Jenkins build executing an instrumented Makefile
A Jenkins build executing a Makefile instrumented with the otel-cli in Elastic Observability
Jenkins service map view
ServiceMap view of a Jenkins pipeline execution instrumented with the otel-cli

Concourse CIedit

To configure Concourse CI to send traces, refer to the tracing docs. In the Concourse configuration, you just need to define CONCOURSE_TRACING_OTLP_ADDRESS and CONCOURSE_TRACING_OTLP_HEADERS.
CONCOURSE_TRACING_OTLP_HEADERS=Authorization=Bearer your-secret-token

Context propagation is supported; therefore, you can benefit from the integrations described above.

Once Concourse CI tracing is configured, Concourse CI pipeline executions are reported in Elastic Observability.

Concourse CI pipeline execution
A Concourse CI pipeline execution in Elastic Observability

The Concourse CI doesn’t report health metrics through OpenTelemetry. However, you can use the OpenTelemetry Collector Span Metrics Processor to derive pipeline execution traces into KPI metrics like throughput and the error rate of pipelines.