In addition to a primary email address for your account, Elastic Cloud also supports additional contact email addresses that you can specify for operations and billing.
Providing additional contact information is useful when more than one person from your organization is involved in billing and operations. For example, if emails about clusters that get restarted due to being overwhelmed should go to a different person than emails related to billing for the service, update these contacts as needed.
To update billing and operational contacts:
- Sign in to the Elastic Cloud Console.
- Go to the Account page and select Email settings.
- Under Email settings, update the email addresses for operational or billing contacts. Multiple email addresses can be specified for each category.
- Click Update.
The changes to operational or billing contacts become effective immediately and no further confirmation of the email addresses is required.