Use the information in this section to troubleshoot common problems and find answers for frequently asked questions. See also Troubleshooting monitoring in Logstash.
For issues that you cannot fix yourself … we’re here to help. If you are an existing Elastic customer with a support contract, please create a ticket in the Elastic Support portal. Or post in the Elastic forum.
Symptoms: There is no information about your cluster on the Stack Monitoring page in Kibana.
Check whether the appropriate indices exist on the monitoring cluster. For
example, use the cat indices command to verify that
there is a
.monitoring-kibana* index for your Kibana monitoring data and a
.monitoring-es* index for your Elasticsearch monitoring data. If you are collecting
monitoring data by using Metricbeat the indices have
-mb in their names. If
the indices do not exist, review your configuration. For example, see
Monitoring in a production environment.
Symptoms: The Stack Monitoring page in Kibana does not show information for some nodes or instances in your cluster.
Verify that the missing items have unique UUIDs. Each Elasticsearch node, Logstash node,
Kibana instance, Beat instance, and APM Server is considered unique based on its
persistent UUID, which is found in its
path.data directory. Alternatively, you
can find the UUIDs in the product logs at startup.
In some cases, you can also retrieve this information via APIs:
For Beat instances, use the HTTP endpoint to retrieve the
uuidproperty. For example, refer to Configure an HTTP endpoint for Filebeat metrics.
For Kibana instances, use the
status endpoint to retrieve the
For Logstash nodes, use the
monitoring APIs root resource to
When you install Elasticsearch, Logstash, Kibana, APM Server, or Beats, their
directory should be non-existent or empty; do not copy this directory from other