Create a case

POST /api/cases
Api key auth Basic auth

Spaces method and path for this operation:

post /s/{space_id}/api/cases

Refer to Spaces for more information.

You must have all privileges for the Cases feature in the Management, Observability, or Security section of the Kibana feature privileges, depending on the owner of the case you're creating.

Headers

  • kbn-xsrf string Required

    Cross-site request forgery protection

application/json

Body Required

  • assignees array[object] | null

    An array containing users that are assigned to the case.

    Not more than 10 elements.

    Hide assignees attribute Show assignees attribute object
    • uid string Required

      A unique identifier for the user profile. These identifiers can be found by using the suggest user profile API.

  • category string

    A word or phrase that categorizes the case.

    Maximum length is 50.

  • connector object Required

    One of:
    Create or update case request properties for no connector object Create or upate case request properties for Cases Webhook connector object Create or update case request properties for a Jira connector object Create case request properties for a IBM Resilient connector object Create case request properties for a ServiceNow ITSM connector object Create case request properties for a ServiceNow SecOps connector object Create case request properties for a Swimlane connector object
  • customFields array[object]

    Custom field values for a case. Any optional custom fields that are not specified in the request are set to null.

    At least 0 but not more than 10 elements.

    Hide customFields attributes Show customFields attributes object
    • key string Required

      The unique identifier for the custom field. The key value must exist in the case configuration settings.

    • type string Required

      The custom field type. It must match the type specified in the case configuration settings.

      Values are text or toggle.

    • value string | null | boolean Required

      The custom field value. If the custom field is required, it cannot be explicitly set to null. However, for cases that existed when the required custom field was added, the default value stored in Elasticsearch is undefined. The value returned in the API and user interface in this case is null.

      One of:
      string-1 string | null boolean-2 boolean

      Minimum length is 1, maximum length is 160.

  • description string Required

    The description for the case.

    Maximum length is 30000.

  • owner string Required

    The application that owns the cases: Stack Management, Observability, or Elastic Security.

    Values are cases, observability, or securitySolution.

  • settings object Required

    An object that contains the case settings.

    Hide settings attribute Show settings attribute object
    • syncAlerts boolean Required

      Turns alert syncing on or off.

  • severity string

    The severity of the case.

    Values are critical, high, low, or medium.

  • tags array[string] Required

    The words and phrases that help categorize cases. It can be an empty array.

    Not more than 200 elements. Maximum length of each is 256.

  • title string Required

    A title for the case.

    Maximum length is 160.

Responses

  • 200 application/json

    Indicates a successful call.

    Hide response attributes Show response attributes object
    • assignees array[object] | null

      An array containing users that are assigned to the case.

      Not more than 10 elements.

      Hide assignees attribute Show assignees attribute object
      • uid string Required

        A unique identifier for the user profile. These identifiers can be found by using the suggest user profile API.

    • category string | null

      The case category.

    • closed_at string(date-time) | null Required
    • closed_by object | null Required
      Hide closed_by attributes Show closed_by attributes object | null
      • email string | null Required
      • full_name string | null Required
      • profile_uid string
      • username string | null Required
    • comments array[object] Required

      An array of comment objects for the case.

      Not more than 10000 elements.

      One of:
      alert object user object

    • connector object Required

      One of:
      .none object .cases-webhook object .jira object .resilient object .servicenow object .servicenow-sir object .swimlane object
    • created_at string(date-time) Required
    • created_by object Required
      Hide created_by attributes Show created_by attributes object
      • email string | null Required
      • full_name string | null Required
      • profile_uid string
      • username string | null Required
    • customFields array[object]

      Custom field values for the case.

      Hide customFields attributes Show customFields attributes object
      • key string

        The unique identifier for the custom field. The key value must exist in the case configuration settings.

      • type string

        The custom field type. It must match the type specified in the case configuration settings.

        Values are text or toggle.

      • value string | null | boolean

        The custom field value. If the custom field is required, it cannot be explicitly set to null. However, for cases that existed when the required custom field was added, the default value stored in Elasticsearch is undefined. The value returned in the API and user interface in this case is null.

        One of:
        string-1 string | null boolean-2 boolean

        Minimum length is 1, maximum length is 160.

    • description string Required
    • duration integer | null Required

      The elapsed time from the creation of the case to its closure (in seconds). If the case has not been closed, the duration is set to null. If the case was closed after less than half a second, the duration is rounded down to zero.

    • external_service object | null Required
      Hide external_service attributes Show external_service attributes object | null
      • connector_id string
      • connector_name string
      • external_id string
      • external_title string
      • external_url string
      • pushed_at string(date-time)
      • pushed_by object | null
        Hide pushed_by attributes Show pushed_by attributes object | null
        • email string | null
        • full_name string | null
        • profile_uid string
        • username string | null
    • id string Required
    • owner string Required

      The application that owns the cases: Stack Management, Observability, or Elastic Security.

      Values are cases, observability, or securitySolution.

    • settings object Required

      An object that contains the case settings.

      Hide settings attribute Show settings attribute object
      • syncAlerts boolean Required

        Turns alert syncing on or off.

    • severity string Required

      The severity of the case.

      Values are critical, high, low, or medium.

    • status string Required

      The status of the case.

      Values are closed, in-progress, or open.

    • tags array[string] Required
    • title string Required
    • totalAlerts integer Required
    • totalComment integer Required
    • updated_at string(date-time) | null Required
    • updated_by object | null Required
      Hide updated_by attributes Show updated_by attributes object | null
      • email string | null Required
      • full_name string | null Required
      • profile_uid string
      • username string | null Required
    • version string Required
  • 401 application/json

    Authorization information is missing or invalid.

    Hide response attributes Show response attributes object
    • error string
    • message string
    • statusCode integer
POST /api/cases 
curl \
 --request POST 'https://localhost:5601/api/cases' \
 --header "Authorization: $API_KEY" \
 --header "Content-Type: application/json" \
 --header "kbn-xsrf: string" \
 --data '{"tags":["tag-1"],"owner":"cases","title":"Case title 1","settings":{"syncAlerts":true},"connector":{"id":"131d4448-abe0-4789-939d-8ef60680b498","name":"My connector","type":".jira","fields":{"parent":null,"priority":"High","issueType":"10006"}},"description":"A case description.","customFields":[{"key":"d312efda-ec2b-42ec-9e2c-84981795c581","type":"text","value":"My field value"}]}'
Request example 
{
  "tags": [
    "tag-1"
  ],
  "owner": "cases",
  "title": "Case title 1",
  "settings": {
    "syncAlerts": true
  },
  "connector": {
    "id": "131d4448-abe0-4789-939d-8ef60680b498",
    "name": "My connector",
    "type": ".jira",
    "fields": {
      "parent": null,
      "priority": "High",
      "issueType": "10006"
    }
  },
  "description": "A case description.",
  "customFields": [
    {
      "key": "d312efda-ec2b-42ec-9e2c-84981795c581",
      "type": "text",
      "value": "My field value"
    }
  ]
}
Response examples (200) 
{
  "id": "66b9aa00-94fa-11ea-9f74-e7e108796192",
  "tags": [
    "tag 1"
  ],
  "owner": "cases",
  "title": "Case title 1",
  "status": "open",
  "version": "WzUzMiwxXQ==",
  "comments": [],
  "duration": null,
  "settings": {
    "syncAlerts": true
  },
  "severity": "low",
  "assignees": [],
  "closed_at": null,
  "closed_by": null,
  "connector": {
    "id": "131d4448-abe0-4789-939d-8ef60680b498",
    "name": "My connector",
    "type": ".jira",
    "fields": {
      "parent": null,
      "priority": "High",
      "issueType": "10006"
    }
  },
  "created_at": "2022-10-13T15:33:50.604Z",
  "created_by": {
    "email": null,
    "username": "elastic",
    "full_name": null,
    "profile_uid": "u_mGBROF_q5bmFCATbLXAcCwKa0k8JvONAwSruelyKA5E_0"
  },
  "updated_at": null,
  "updated_by": null,
  "description": "A case description.",
  "totalAlerts": 0,
  "customFields": [
    {
      "key": "d312efda-ec2b-42ec-9e2c-84981795c581",
      "type": "text",
      "value": "My field value"
    },
    {
      "key": "fcc6840d-eb14-42df-8aaf-232201a705ec",
      "type": "toggle",
      "value": null
    }
  ],
  "totalComment": 0,
  "external_service": null
}