To add an extra layer of security to your Elastic Cloud account, enable multi-factor authentication. When you enable multi-factor authentication, you are required to enter your login credentials, and are additionally authenticated using a device with SMS capabilities or the Google Authenticator application.
Verify that your device has SMS capabilities or download the Google Authenticator application onto your device.
We recommend that you download the Google Authenticator application onto your device.
To use multi-factor authentication, you must enroll your device and enable multi-factor authentication for your account.
- Sign in to the Elastic Cloud Console.
- Go to Account and then Security.
- Click Enroll Google Authenticator or Enroll SMS device, then follow the steps to enroll your device.
- On the Account security page, select Multi-factor authentication is disabled.
If you want to use a different device for multi-factor authentication, click Remove device under the device that you would like to replace, then repeat the steps above.
If you device is lost or stolen, contact support.