Reset the Password for the elastic User

You might need to reset the password for the elastic superuser if you cannot authenticate with the elastic user ID and are effectively locked out from a cluster.

For version 5.0 and later:

  1. Log into the Cloud UI.
  2. On the Clusters page, select the cluster where you need to reset the password for the elastic user and go to the Security tab.
  3. Click Reset password.
  4. Copy down the auto-generated password for the elastic user.

The password is hashed after you leave this pane, so if you lose it, you need to reset the password again.

Tip

In some releases, the password continues to be shown in clear text after you change it. You can refresh your browser window to work around the issue.

For versions before 5.0:

  1. Log into the Cloud UI.
  2. On the Clusters page, select the cluster where you need to reset the password for the elastic user and go to the Security tab.
  3. In the editor, enter a new password for the elastic user. Keep the password in a secure location.
  4. Click Save to hash the password and save the updated Shield configuration.

The password is hashed when you save the Shield configuration, so if you lose it, you need to reset the password again.