<p>At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are reinventing what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites 700+ Elasticians across 30+ countries into one closely knit team, while the broader community spans across over 100 countries.</p> <p>We are seeking a technical writer to join the Elastic Cloud team and help us build welcoming content for our Elastic Cloud and Elastic Cloud Enterprise products. We make it easy for customers to use our products when deploying the Elastic Stack, either on our hosted service or on an infrastructure of their own choosing.</p> <p>Do you enjoy what you do? Are you passionate about learning more about new software products and want to write about them with ease? Do you love collaborating with others to help connect the dots for our customers? And when different content requests come at you, do you make sure that the customer gets the right information, in the right place and at the right time? Perhaps you also like to try out a product build, and maybe you are curious about API writing for a developer audience. You’re probably mentally editing this job posting.</p> <p>If you read this far and think, “That's me!” then you probably won't need to read any further and we would love to have a conversation. But if you are in any doubt about the type of experiences we expect you to have, then the following should help clarify:</p> <h3>Responsibilities:</h3> <ul> <li>Research what our users need, write external documentation, and participate in peer reviews.</li> <li>Review and edit content generated by others for clarity and consistency.</li> <li>Collaborate with the support team, engineers, and product managers to provide a welcoming user experience.</li> </ul> <h3>Required Skills and Experience:</h3> <ul> <li>2+ years experience working as a writer with a focus on software content development</li> <li>A clear, concise writing style that tailors content to audiences, such as developers</li> <li>Excellent editing and proofreading skills that can tackle even the gnarliest sentence</li> <li>Excellent planning, organization, and communication skills</li> <li>Able to learn new technical concepts quickly</li> <li>Comfortable shifting between projects and wearing a variety of hats</li> <li>A track record of successfully working with multi-functional teams</li> </ul> <p>Show us what you've got by including samples of your best work or a link to your portfolio with your application. </p> <h3>Bonus Points:</h3> <ul> <li>Experience working on API or SDK content in a framework such as OpenAPI</li> <li>Some familiarity with UX writing, applied as part of progressive disclosure</li> <li>Familiarity using data visualization tools</li> <li>Experience committing to an open source project</li> <li>Experience working with cloud or virtual infrastructure, such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)</li> <li>Working knowledge of git and Github</li> </ul> <h3>Additional Information:</h3> <ul> <li>Competitive pay and excellent benefits</li> <li>Stock options</li> <li>Catered lunches, snacks, and beverages made available in most offices</li> <li>An environment in which you can balance work with life</li> <li>Passionate people building phenomenal products, with a wide variety of interests</li> <li>Your age is only a number. It doesn't matter if you're just out of college or your children are; we want you for what you can do.</li> <li>Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages.</li> </ul> <p>Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.</p>
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